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Complete PMS features at cloud

THE OMOTENASHI is a complete cloud based hotel PMS running on force.com. All hotel based operations are built-in. These include POS, Quick Reservation, Housekeeping, checkin, checkout etc. In addition standard Salesforce features like reports and dashboards adapted with cutting edge technology and advanced working style. Click here to view the Japanese Version

Great Usability And Automated Hotel Process

The user friendly screen of OMOTENASHI makes the complex processes of PMS just a few simple clicks and the "Drag and drop" features act as icing on the cake where the user can easily change guest's rooms across the screen and view the changes on the main "stay view" screen.



Serving Different kinds of hotels

The flexibility of THE OMOTENASHI lies in the fact that it supports different kinds of hotels: City Hotel, Resort, Boutique Hotel, Hostel, Japanese Inn and Dog Hotel. It can be further customized as per the requirements of customers.

Click here to view the features of the newly Upgraded Dog Hotel

World Class Security

THE OMOTENASHI secures your data by using a multi layered approach to protect key information, constantly monitoring and improving the application, systems, and processes to meet the growing demands and challenges of security. In addition to that OMOTENASHI runs on force.com providing a secure environment and protecting the privacy of your business data. One simple example is the way that Force.com protects customer passwords with the application of a salted SHA-256, one-way cryptographic hash function.



Cutting edge Technology

THE OMOTENASHI support team situated in India and Japan backs the main IT infrastructure. Irrespective of where you are located, we provide you all the assistance required to set up and making your hotel business a success.

Annual Free Upgrade

We understand the tough market competition and accordingly keep upgrading the features to help you in expanding your business so that your business is ready with the latest trends. The app is further customized based upon user feedback. VOC(voice of customer) ideas are incorporated in annual free upgrade as well.



Guest Satisfaction

The Omotenashi is designed keeping in mind that the guests always have a pleasant stay at the hotel and get good service. Staff can also keep the records of guest at Omotenashi to facilitate easy guest management.

Employee Satisfaction

At the heart of any hotel business lies the interaction between employees and the customer.THE OMOTENASHI app is designed to unload the burden on staff and reduce the manual labour keeping in mind that if the employees are motivated to work they will give better results



Cost Reduction

Traditional business applications have always been very complicated and expensive. The amount and variety of hardware and software required to run them are daunting. You need a whole team of experts to install, configure, test, run, secure, and update them. Omotenashi runs on cloud computing.With cloud computing, you eliminate those headaches because you're not managing hardware and software that's the responsibility of an experienced vendor like salesforce.com. This means you can enjoy IT cost reduction and freely use Omotenashi on mobile or PC.

New Features Upgradation date
Enabled "Dog hotel" as a option 07.2015
Enabled "Hostel" as a option 07.2015
Connected Ubiregi(iPad POS System) 05.2015
Connected Yayoi(Financial Ledger System) 05.2015
Enabled "Japanese Inn" as hotel option 01.2015